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General Practitioners’ Attitudes Toward Artificial Intelligence-Enabled Systems

Abstract: General practitioners (GPs) care for a large number of patients with various diseases in very short timeframes under high uncertainty. Thus, systems enabled by artificial intelligence (AI) are promising and time-saving solutions that may increase the quality of care. This study aims to understand GPs’ attitudes toward AI-enabled systems in medical diagnosis. We interviewed …

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IIoT Platforms’ Architectural Features

Abstract: In the industrial Internet of Things (IIoT), digital platforms have recently received significant attention. Although IIoT platforms revolve around similar business objectives, they address various use cases and, thus, differ considerably in their architectural setup. While research has already investigated IIoT platforms from a business or design perspective, little is known about their underlying …

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Managing the Complexity of Digital Transformation

Abstract: Incumbent companies are launching digital transformation initiatives (DTIs) to cope with technological changes, challenging competitive environments, increasing customer demands, and other digitalization challenges. The DTI spectrum is broad and covers structural and contextual changes. Companies often launch multiple. concurrent DTIs, resulting in considerable organizational complexity. However, there has been very little research into the successful …

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Ready or Not, AI Comes: Factors for Organizational AI Readiness

Abstract: Artificial intelligence (AI) offers organizations much potential. Considering the manifold application areas, AI’s inherent complexity, and new organizational necessities, companies encounter pitfalls when adopting AI. An informed decision regarding an organization’s readiness increases the probability of successful AI adoption and is important to successfully leverage AI’s business value. Thus, companies need to assess whether …

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A Contingency Lens on Cloud Provider Management Processes

Abstract: Traditional ways of managing information technology (IT) service providers are no longer applicable as companies use more and more services provisioned in the cloud. Therefore, organizations are looking for new ways to manage their relationship with cloud providers. The shift from IT-as-a-product to IT-as-aservice puts clients in a continued dependency on cloud service providers …