IT Organization – Dr. Jan Jöhnk

Managing the Complexity of Digital Transformation

by JanDigital Transformation, My Publications, Research August 30, 2022March 26, 2023No Comments

Abstract: Incumbent companies are launching digital transformation initiatives (DTIs) to cope with technological changes, challenging competitive environments, increasing customer demands, and other digitalization challenges. The DTI spectrum is broad and covers structural and contextual changes. Companies often launch multiple. concurrent DTIs, resulting in considerable organizational complexity. However, there has been very little research into the successful …

A Contingency Lens on Cloud Provider Management Processes

by JanMy Publications, Research November 19, 2020March 26, 2023No Comments

Abstract: Traditional ways of managing information technology (IT) service providers are no longer applicable as companies use more and more services provisioned in the cloud. Therefore, organizations are looking for new ways to manage their relationship with cloud providers. The shift from IT-as-a-product to IT-as-aservice puts clients in a continued dependency on cloud service providers …